Everything you need to know about our new website launch!
We're thrilled to announce that our brand-new website will officially launch in just one week, on Monday 7 October 2024.
What's new?
The new website will feature a modern, user-friendly design prioritising accessibility and mobile optimisation. It will also provide easy access to resources with our comprehensive resource library. New administrative tools will streamline membership management. Advanced security features will protect your data, and an upgraded search function will make finding what you are looking for easier.
How to access the new website
On launch day, visit our current URL (www.nalc.gov.uk), and you'll be redirected to the new site.
How to create your account
If you are a councillor, clerk, or council staff member of a parish or town council in membership, you can create an account.
- Visit www.nalc.gov.uk/login.html
- Enter your name, email address and create a password.
- Verify your email address.
- Set your contact preferences (tip: select email and join the NALC news list).
- Select your county association, council and role.
- Agree to our Privacy Notice and Terms of Use.
If you are an individual or organisation not in membership but want to keep up-to-date with our latest news, please follow the steps above and skip step five.
Who can have an account?
If you are a councillor, clerk, or council staff member of a parish or town council in membership, you can create an account.
Committee members will need to create their accounts. County associations do not need to create an account and will receive an email on 7 October 2024 to set their passwords.
Why do you need to create an account?
You must create an account to access exclusive member content such as advice notes, articles, blogs, case studies, publications, templates, and videos.
Will my old login details work?
Any previous log in details will not work on the new website.
What to do if you're having problems creating your account
If you need help creating your account, we have created a video tutorial to guide you through the process. If you need more information or further guidance, please use the contact form.
Forgot your password?
If you have forgotten your password, you can self-manage its recovery and reset a new password. You will need to enter the email address associated with your account. We will send a verification code that you must confirm.
How can you give feedback?
We want to hear from you! After the launch, please share your thoughts through our feedback form. Your input is crucial as we strive to enhance our offerings.
Please note the links in this article will only work once the website is launched on 7 October 2024.
